Privacy Policy
A legal disclaimer
This Privacy Policy explains how Punjab Studios (“we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you visit or make a purchase from punjabstudios.co (“Website”). By accessing or using our Website, you agree to the terms described in this Privacy Policy.
About Us
Punjab Studios operates as a UK-based sole trader business. As the business is run from a private residence, no public postal address is listed. Our primary method of contact is via email at support@punjabstudios.co. We are committed to maintaining the confidentiality and security of your personal data and complying with all relevant data protection laws, including the UK General Data Protection Regulation (UK GDPR).
Information We Collect
When you visit our Website, place an order, or interact with our services, we may collect several categories of personal information. This may include your name, email address, phone number, billing address, shipping address, order details, and payment information. We also collect certain technical information automatically, such as your IP address, browser type, device identifiers, pages viewed, time spent on the Website, and referral URLs, which helps us improve our website performance.
In addition, if you sign up for our newsletter or marketing emails, we will collect your email address and any preferences you choose to provide. Personal information is collected only when voluntarily submitted by you, except for automated website data which is gathered through cookies and similar tracking technologies.
When you visit our Website, place an order, or interact with our services, we may collect several categories of personal information. This may include your name, email address, phone number, billing address, shipping address, order details, and payment information. We also collect certain technical information automatically, such as your IP address, browser type, device identifiers, pages viewed, time spent on the Website, and referral URLs, which helps us improve our website performance.
In addition, if you sign up for our newsletter or marketing emails, we will collect your email address and any preferences you choose to provide. Personal information is collected only when voluntarily submitted by you, except for automated website data which is gathered through cookies and similar tracking technologies.
How We Use Your Information
Punjab Studios uses your personal data for several purposes. We process information to fulfil and manage orders, including shipping, payment processing, and communication regarding your purchase. Your data also enables us to provide customer support, respond to inquiries, and resolve issues. We may use technical data to analyse website performance, improve user experience, and develop new features or products.
If you consent to receive marketing communications, we may use your email address to send newsletters, updates, promotional content, and information about future collections or pre-orders. You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
Payment Processing
All payments made on our Website are processed securely through Wix Payments, Apple Pay, and Google Pay. Punjab Studios does not store or have access to your full payment card details. Payment providers may collect and store certain personal and transactional information to validate your payment and prevent fraud. These providers operate under their own privacy policies, and we encourage you to review them when making a purchase. All payments made on our Website are processed securely through Wix Payments, Apple Pay, and Google Pay. Punjab Studios does not store or have access to your full payment card details. Payment providers may collect and store certain personal and transactional information to validate your payment and prevent fraud. These providers operate under their own privacy policies, and we encourage you to review them when making a purchase.
Sharing Your Information
Punjab Studios does not sell, trade, or rent your personal data to third parties. However, we may share information with trusted service providers who assist us in operating the Website, fulfilling orders, processing payments, delivering goods, or sending marketing emails. These service providers act on our behalf and are required to maintain strict confidentiality and security of your information.
We may also share your information if required to comply with legal obligations, court orders, regulatory requests, or to protect the rights and safety of Punjab Studios or our customers.
Cookies and Tracking Technologies
Our Website uses cookies and similar tracking tools to enhance user experience, analyse website traffic, and support essential website functions. Cookies may remember your device, preferences, or previous activity on the Website. You can manage or disable cookies in your browser settings, although doing so may affect the functionality of certain features.
Data Storage and Security
We take data protection seriously and implement appropriate technical and organisational measures to safeguard your information. This includes secure servers, encrypted payment gateways, limited access protocols, and regular system monitoring. While we strive to protect your data, no method of electronic storage is entirely secure, and we cannot guarantee absolute security.
Your information is stored through Wix’s secure servers and may be transferred or stored outside the UK depending on Wix’s infrastructure. Wix complies with international data transfer standards and ensures your data is protected at all times.
Retention of Personal Information
Punjab Studios retains personal information only for as long as necessary to fulfil the purposes outlined in this Policy, including legal, accounting, or reporting obligations. Order records may be stored for a legally required period, whereas marketing information will be retained until you unsubscribe or request deletion.
Your Rights Under UK GDPR
You have several rights regarding your personal data. These include the right to access a copy of your information, the right to correct inaccurate details, the right to request deletion of your data, the right to restrict or object to certain processing activities, and the right to withdraw consent for marketing communications. To exercise any of these rights, please contact us at support@punjabstudios.co.
Children’s Privacy
Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will delete it promptly.
Changes to This Privacy Policy
Punjab Studios reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of the Website after changes have been made constitutes acceptance of the updated terms.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, you can contact us at: support@punjabstudios.co